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Your Feedback,
Our Passion

At RateNow we know that behind every opinion there is:

A feeling

A need

A story

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Join +1000 best in class organizations like yours

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Our Vision

At RateNow we envision a world where companies listen to their users in real time and improve their experience instantly.

That is why we offer a complete range of solutions: survey creation, multichannel distribution, advanced data analysis and tools to manage the experience of customers, patients and employees.

Our Commitment

More than 1,000 companies and hospitals in Spain and Europe trust RateNow to measure and improve customer, patient and employee satisfaction in real time. With RateNow, your organisation can capture meaningful feedback and turn it into concrete actions that drive growth and excellence.

At RateNow we constantly innovate to offer you the best experience management tools. Join us and keep making a difference, one satisfied customer at a time.

Our Story

RateNow was born in 2015 in Barcelona with a clear objective: to transform the way companies manage feedback and customer satisfaction. Since then, we have grown from the Spanish market to the European one, and today we have a presence worldwide.

Today we are a team of 20 professionals focused on the same purpose: to offer customer experience management solutions that make a difference.

Meet Our Founders

Albert Esplugas, CEO - Linkedin

Valentino Costabile, CFO - Linkedin

Riccardo Begelle, CMO - LinkedIn

Guillermo Sánchez, COO - LinkedIn

Narcís Malagelada, CTO - LinkedIn

Join Our Team

We are looking for talented people, eager to grow and take on new challenges. If you want to make a difference, we want to meet you.

Send us your CV and a short cover letter answering: "Why you?" to info@ratenow.es. Join RateNow and be part of our mission: to revolutionise feedback management and improve the experience of users around the world.

Numbers that speak for themselves

119920

Daily feedbacks

5760

Active surveys

980

Organizations

NPS ®

In partnership with

TIER IV servers, and ISO certifications for top security.

Tell us about your project and get:

Best practices applied to your industry

Surveys tailored to your needs

Demo of our analytics platform

A customized quotation

ⓘ No commitment

Your Feedback, Our Passion

Join +1000 best in class organizations like yours

Our Vision

Our Commitment

Our Story

Meet Our Founders

Join Our Team

Numbers that speak for themselves

Daily feedbacks

Active surveys

Organizations

NPS ®

In partnership with

TIER IV servers, and ISO certifications for top security.

Tell us about your project and get:

Featured in

Industry

Policies

Tools

Channels

Solutions

Contact

Contact us!

Start improving your Customer Experience right now!

We'll contact you in less than 24h

Industry

Customer Experience

Passenger Experience

Customer Experience in Retail

Customer Experience in the Gym

Patient Experience

Patient Satisfaction

Medical Checklists

Workplace Climate in Healthcare

Employee Engagement

Channels

Branded SMS Surveys (RCS)

WhatsApp Surveys

Email Surveys

In-Web and In-App Surveys

QR Code Surveys

Phone Surveys

Smiley Feedback Tablet

Smiley Feedback Buttons

Tools

RateNow Analytics

Detractors Management

Automatic Alerts

AI Text Analysis Agent

RateNow APP

Blog

About

Languages

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IT

DE

FR

Your Feedback,
Our Passion