Privacy Policy and Data Protection

1. Acceptance of the Privacy and Data Protection Policy

This privacy policy and data protection ("Privacy Policy") binds any person who uses and / or browses (hereinafter, the "User") on the RATENOW websites, www.ratenow.es (hereinafter , the “Website”), among others, owned by LEAN LEMON, SL ("LEAN LEMON"). The mere use of the Website, which is absolutely voluntary, implies full acceptance of this policy, which is in force and published every time the Website itself is accessed. The User must carefully read and accept without any reservations this Privacy Policy before carrying out any type of operation, viewing, use, etc. with this Website.

2. General information

LEAN LEMON is responsible for the treatment of the data you provide us. This Privacy Policy is applicable to the Service. With your express and unequivocal consent, we will treat your data in a lawful, loyal and transparent manner, committing ourselves to comply with the obligations imposed by EU Regulation No. 2016/679, of April 27, 2016 ("General Data Protection Regulation") , the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD) and the current community and Spanish development regulations (hereinafter, the "Data Protection Regulation" ).

3. What data does LEAN LEMON process?

All the data that as interested party we may request through the forms on our Website or access to the LEAN LEMON facilities are mandatory. If you do not provide us with this information, we will not be able to answer your questions or provide you with a presentation of our services.

LEAN LEMON processes the personal data of the following categories of interested parties: (i) Clients; (ii) Contacts; (iii) Users who participate in satisfaction surveys with respect to those who LEAN LEMON acts as Data Controller; (v) Suppliers; (vi) Workers.

LEAN LEMON will need in particular to process the following types of data according to the category of data subject to which you belong:

Your identifying data (for example, your name and surname, DNI, etc.);

Your contact information (for example, your email address, phone number, etc.);

Your professional data (for example, the information about the academic training and professional experience that you publish on your CV, only if you send it to us in order to present your application in an offer to work with us);

4. For what purposes do we process your data?

LEAN LEMON collects and processes the data you provide us for the purposes accepted in each case. Among these purposes, we can arrange and process your data in order to:

Provide effective management and response to your request for information made on the Website in relation to our services;
Send you informative and commercial communications about the services offered by LEAN LEMON;
Provide the services you have entrusted to us;
Within the services provided, give you access to the data obtained through satisfaction surveys;
Manage your training and professional data for the purposes of selection and recruitment of our staff, in those cases in which you submit an application and / or CV to work with us.

5. For how long do we store your data?

We will store your personal data only for the period of time that is reasonably necessary, or for the time necessary to meet your request or request, provide the services ordered, until you unsubscribe, end the business relationship or request not to receive our informative communications. about our services.

We can keep personal data for a reasonably longer period of time, if required to do so by Public Bodies and Administrations, officials and public authorities in the exercise of their functions, Judges or Courts, in which case personal data will be duly stored, protected and blocked from all LEAN LEMON systems to prevent access and treatment. Once the possible actions in each case prescribe, we will proceed to the deletion of the personal data.

6. What legitimizes us to process your data?

The legitimacy of LEAN LEMON to treat the personal data that we collect through the forms on the Website and in general through contact requests is covered by the prior, specific, informed and unequivocal consent provided by our interested parties to process their data for the purposes indicated above:

The treatment of your identifying and contact data to provide you with effective management and response to your request for information made on the Website or other requests in relation to our services and / or company is necessary for us to provide you with information about them and respond to your queries. The basis on which we process this data is your consent.
The treatment of your identifying and contact data to send you informative and advertising communications is necessary so that you are informed in an updated way about our services. The basis on which we process this data is your consent.
The treatment of your identifying and contact data to manage your access to our login area is necessary for the provision of the services that you have entrusted to us. The basis on which we process this data is the execution of a contract in which the interested party is a party or for the application at its request of pre-contractual measures;
The processing of your economic and professional data as a candidate for a job offer or collaboration with LEAN LEMON is necessary to manage your selection and, where appropriate, your hiring. The basis on which we process this data is your consent and, where appropriate, your contract with us.

7. To which recipients can we communicate your data?

LEAN LEMON may share your personal data with third parties, only when such assignments are necessary to provide you with our services, and may be accessed by both LEAN LEMON staff and those third parties whose services we contract. In particular, we can share your data to duly comply with our legal obligations, with the following entities:

Public Organizations and Administrations, Judges and Courts when required by tax, labor or any other applicable legal regulations;
Data processing companies: service providers for which LEAN LEMON has signed the corresponding data processing contracts.

8. International data transfers

We inform you that for the storage and management of your data, LEAN LEMON may use providers located in the USA (in particular, Cloud services, such as Google Drive). For this reason, and always with strict compliance with data protection legislation regarding international transfers, your data may be transferred to the United States. By virtue of the contractual relationship you have with LEAN LEMON, you declare that you know, understand and authorize this international data transfer.

9. How do we protect your data?

We are committed to protecting your personal information. LEAN LEMON guarantees that it has adopted the security levels of protection of personal data legally required and appropriate to its treatment, and has installed all the means and measures of a technical, personal and organizational nature at its disposal to guarantee confidentiality, integrity and quality. of the information, as well as to avoid the loss, misuse, alteration, unauthorized access and theft of the personal data provided.

LEAN LEMON implements security measures such as encryption and access control procedures in order to prevent unauthorized access to data and guarantee its confidentiality. We also make sure that our employees, collaborators and managers are duly trained to protect your personal information and guarantee its confidentiality. Any violation of the security of personal data will be immediately notified by LEAN LEMON to the Spanish Agency for Data Protection.

9.1. What are your rights when you provide us with your data?

LEAN LEMON is committed to protecting your privacy and the confidentiality of your personal data, and therefore we will give you an adequate response when you ask us to exercise your rights. You can exercise your rights by sending an email to our address info@ratenow.es, duly identifying yourself and clearly indicating the purpose of your request.

With a particular character, you can exercise the following rights:

Right of access: you have the right to request access to the personal data we are treating and to obtain information about the treatment we carry out;
Right of rectification: you have the right to request the correction of your personal data when they are inaccurate, incomplete or obsolete;
Right of deletion: you can ask us to delete your personal data when you consider that its treatment is unnecessary or illegitimate;
Right of limitation: you have the right to request the limitation of the treatment of your personal data;
Right of portability: you have the right to receive a copy of the personal data that you have provided us, in a structured format, in common use and machine readable by an automatic device, as well as to transmit it to other data controllers;
Right of opposition: you can ask us to stop treating your data based on a legal basis in relation to you or if it affects you significantly, unless the treatment is necessary for reasons of public interest;
You have the right to oppose the automated treatment of your data, including its treatment for the elaboration of profiles, that produces legal effects on you or affects you significantly;
You have the right to file a claim with the Spanish Data Protection Agency through the link http://agpd.es, by phone 901 100 099 or by mail at the Spanish Data Protection Agency address, C / Jorge Juan nº 6, 28001 Madrid.

9.2. Modifications of the privacy policy

LEAN LEMON reserves the right to modify this Privacy Policy in accordance with the applicable legislation at all times. Therefore, LEAN LEMON may notify you of such modifications when they are made, which will be binding once they are published. We also recommend that you periodically review this Privacy Policy so that you are informed of how we treat and protect the personal data you provide us.

Any question and query in relation to this Privacy Policy should be directed to the address LEAN LEMON, S.L. (VAT Nº: B66305160) Plaça Revolució, 2, 08012 Barcelona, ​​Spain, or by email to the address info@ratenow.es.