Our vision

A world in which companies and organizations listen to all their customers in real time to improve their experience instantly. We are moved by the idea that no client goes home keeping his feedback to himself, without being able to share it due to lack of means. In the new millennium, it is essential to open direct communication channels between clients and companies, employees and managers, citizens and authorities. RateNow is the channel to express the feedback here and now.

Market leader and hard work

More than 150 companies in Spain rely on RateNow to measure customer and employee satisfaction. Our team works at full capacity so your organization can excel. We are nonconformists and we like companies that demand the best from us.

Our satisfaction is yours.

Obsessed with feedback

RateNow was born in 2014 to become a global feedback leader. Its founders share an obsession: companies must maximize the happiness of customers and employees, and to that end they have to be in constant communication with them.

People don't read minds (yet!), neither do companies. Having a satisfaction thermometer that turns feedback into actionable insights every day is essential to navigate uncertainty in a complex world. In RateNow we are obsessed with feedback, and we like to make it easy, very easy, so that users and companies make the best possible match.

Founders

ALBERT ESPLUGAS

CEO

VALENTINO COSTABILE

CFO

RICCARDO BEGELLE

Innovación

GUILLERMO SÁNCHEZ

COO

NARCÍS MALAGELADA

CTO

Join our team

At RateNow we look for passionate and young-minded talent.
We were born startup and we want to continue thinking as such even though we are not anymore. Lean thinking and the hunger to improve are in our DNA. If you are looking for a boring place to retire confortably, we are not your destination.

If you are looking for challenges, send us your CV and a motivational letter that answers this question: why you?

I WANT TO JOIN

CUSTOMER EXPERIENCE

PATIENT EXPERIENCE

CITIZEN EXPERIENCE

EMPLOYEE EXPERIENCE

TRAVELLER EXPERIENCE

SERVICES