General overview of your operation
Dashboard
Executive summary by survey: NPS, sample and evolution of each area Filters by period, location or segmentation Data always synchronised with your RateNow account
Industry
Channels
RateNow APP: Customer Satisfaction from Your Mobile
Survey results and comments in real time Instant push alerts when satisfaction drops Available on Play Store and App StoreGet in Touch
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Join +1000 best in class organizations like yours
With RateNow APP, keep your Analytics in your pocket:
1
Download: Available on Play Store and App Store (Coming soon)
2
Consult: Metrics, Comments, Alerts and AI Agent, all in one place.
3
Act: Make decisions at the right moment, wherever you are.
Executive summary by survey: NPS, sample and evolution of each area Filters by period, location or segmentation Data always synchronised with your RateNow accountReal-time alerts (Push notifications)
Notifications
Receive a notification as soon as negative feedback or an incident is recorded Each alert includes location, time and detail of the low rating Activate them and receive the notification on your mobile instantly
Listen to every opinion from your customers
Comments
Text of each customer comment Filter by period, location or segmentation to find what you need Check the date, site and source survey of each responseFrequently Asked Questions (FAQ)
Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.
Do I need a RateNow account to use the app?
Yes. The application is for internal business use and requires an active account on the RateNow platform to access the data.
What can I consult from the RateNow app?
Real-time survey results, satisfaction alerts and the full text of comments left by your customers.
What devices is it available on?
The app is available on both Play Store (Android) and App Store (iOS).
Does the RateNow APP have an additional cost?
No, the app is included within your monthly RateNow fee, with no additional configuration.
Numbers that speak for themselves
119920
Daily feedbacks
5760
Active surveys
980
Organizations
95
NPS ®
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