Industry
Channels
Immediate response to negative experiences Crisis prevention and reduction of complaints Win back detractors
1
2
3
Automatic alerts for low ratings (NPS, CSAT, CES) Detection of sensitive keywords in comments Alert triggers for terms such as: complaint, negligence, accident, or claim Email or SMS alerts based on urgency level Each supervisor receives only the alerts related to their service No need to access the platform
Send responses to detractors and promoters Customized action workflows aligned with your objectives Full control and traceability of every critical case
119920
5760
980
95
Best practices applied to your industry Surveys tailored to your needs Demo of our analytics platform A customized quotationⓘ No commitment
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