RATE YOUR EVENTS IN REAL TIME

Measure attendee satisfaction instantly and improve their experience
RateNow faces
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How satisfied are your attendees?

RateNow measures the satisfaction of those attending the event in real time, identifying opportunities for improvement instantly and certifying its quality. RateNow is a guarantee and transparency seal in event management.
Daily feedback
Evaluate continuously the service you offer
Qualitative feedback
Beyond the smiley faces, up to 10 dynamic questions
Act in real time
Analyze feedback and act quickly to apply improvements

Why do you need to evaluate your event?

An event lasts a few days, but the experience (good or bad) can last a long time in the memory of the public. In a world of busy agendas, your event has to stand out above others, and for that it is essential to evaluate and transform attendees' experience so they come again in the next edition.
 
Maximize the happiness of the attendees with the RateNow feedback terminals, measuring their daily satisfaction with the event. Customize digital surveys and identify opportunities for improvement instantly. Make the public and your partners perceive your commitment to organize the best event possible.

Cool and friendly satisfaction surveys

Beyond the smiley faces: maximize your customers' feedback with customized surveys featuring up to 10 questions, state-of-the-art design and optimal usability. Understand the why behind customer dissatisfaction, measure the Net Promoter Score and contact detractors to turn around their negative experience.
EVENT SURVEY EXAMPLE

Customer satisfaction

Staff valuation

Net Promoter Score

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Profile and preferences

Email and phone numbers

Comments

Analysis in real time

Measure with the Net Promoter Score

Segment by location and service, and rank by rating

Compare to our industry benchmark

Understand why your customers are dissatisfied

Evaluate your staff to promote excellent service

Contact detractors and turn them into promoters

Share your ratings

EXPLORE RATENOW ANALYTICS

Feedback solutions to give voice to all your customers

Standfloor feedback terminal

Counter feedback terminal

Wall feedback terminal

Plug & play: unpack it, plug it and start collecting feedback straightaway.

Always online: 4G connection included, 24/7 remote monitoring.
Automatic on and off: no staff intervention required to turn it on and off.
Protection against misuse: advanced anti-spam filters for children who play.

Survey by e-mail, sms or QR

Integrate in your app

Embed on your website

SEE ALL SOLUTIONS
"With RateNow surveys, we can immediately get feedback from our customers on the service, our primary concern is to achieve maximum customer satisfaction, so it is most important for us to know what they think and so we can continuously improve."

Raquel López Muñoz, Responsible for Customer Satisfaction

Do you want to boost customer experience and grow your business?

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