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Measuring Workplace Climate in Healthcare

Workplace Climate Survey
Onboarding Survey
Pulse Survey
Exit Survey
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Join +1000 best in class organizations like yours

Build your employee engagement program in 3 easy steps:

1

Design Surveys tailored to the employee lifecycle

2

Receive feedback from Multiple Channels

3

Advanced Analytics with real-time insights and engagement metrics

Surveys

Custom survey design

Implement a variety of surveys to improve workplace climate:

Workplace climate
Onboarding
Pulse
Exit surveys

Get expert advice throughout the project

Channels

Automated survey distribution

Ensure broad and meaningful participation:

Send surveys via SMS, RCS, WhatsApp, corporate email, or the organization’s intranet
Guaranteed anonymity and single response per worker

Analytics

Real-time analysis

Obtain clear and actionable results:

Real time access to results and analysis
Pre-configured reports to minimize manual work
Use of “employee-NPS” for external benchmarking
Segmentations by professional category, seniority...
Implementation of improvements based on obtained insights

Frequently Asked Questions (FAQ)

Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.

What types of surveys can I implement with this platform?

You can implement workplace climate, new employee, pulse, and exit surveys, among others. Our team offers expert advice to customize each survey according to your organization’s needs.

Does RateNow provide a validated workplace climate survey?

Yes, the validated workplace climate survey we use is based on the EFQM (European Foundation for Quality Management) excellence model. The tool includes 47 questions that evaluate 12 dimensions related to staff satisfaction, with response options and free text fields for comprehensive analysis.

Can I digitize my current survey?

Yes, we can digitize the survey you currently use in your hospital, ensuring it perfectly fits your needs and maintains data integrity.

Can I customize the survey questions?

Yes, the surveys are fully customizable. You can adjust the questions and format to meet the specific needs of your organization.

What is the “employee-NPS” and how is it used?

The “employee-NPS” (Net Promoter Score) is a metric that measures employee loyalty and satisfaction. It is used for external benchmarking, comparing the results with industry standards to identify areas for improvement.

What happens if employees do not complete the surveys?

Automatic reminders can be set up to ensure employees complete the surveys. Additionally, the HR team can follow up with non-responders to resend the message (while maintaining the anonymity of their responses).

Is the information collected in the surveys secure?

Yes, the security and privacy of data are our top priorities. We use encryption and comply with all GRDP data protection regulations. Furthermmore RateNow is certified with ISO9001 and 27001.

Numbers that speak for themselves

50000

Daily feedbacks

3000

Active surveys

1000

Organizations

95

NPS ®

In partnership with

Bank-level data encryption, TIER V servers and international certifications for the highest security standards

You probably have a ton of questions

Tell us about your project and you will get:
Insights on how other organizations have solved your problem?
A tailored survey.
A look into our analytics platform.
Our best pricing.

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Leave your contact, call us or write to us directly at:
Sales support: +44 7488 864121 / sales@ratenow.cx
Customer service: +44 7488 864121 / support@ratenow.cx
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