Digital Forms
Digitization of Forms
Effortlessly convert your paper checklists into digital forms:
Pre and post-survery checklistsMass screeningsChronic disease follow-ups
Digitize Your Medical Checklists
Digital checklists (Pre/post-surgery) via SMS, RCS, and WhatsAppForms filled out at home by patientsInformation available on timeContact Us
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Join +1000 best in class organizations like yours
Optimize Processes, Maximize Care.
1
Open an asynchronous communication channel with the patient
2
Reduce workload in the hospital
3
Involve the patient in the administrative tasks
Pre and post-survery checklistsMass screeningsChronic disease follow-upsChannels
Automated distribution via SMS, RCS, and WhatsApp
We connect with patients, where and when it matters guaranteeing a high response rate (>70%).
Simple and secure API integration.Send surveys via SMS, RCS, and WhatsApp.Deliver surveys before the surgery or at a predefined frequency.
Features
Automatic Triage
Automate the initial assessment:
Program triage algorithms to identify clinically relevant casesFacilitate the team's work to quickly identify prioritiesReduce nursing team calls to those who really need assistanceFeatures
Automatic Alerts
Manage urgent cases effectively:
Issue alerts for critical situationsImmediate attention to urgent casesEfficient management of the remaining cases on the platform
Advanced Features
Respond to users (Close the loop)
Apply to checklist forms the response module to:
Group responses that require actionReceive prioritized responses on the platformEvaluate the case on a recordRespond to usersFrequently Asked Questions (FAQ)
Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.
Does RateNow provide the checklists forms? 
Yes, we have pre and post-operative checklist models commonly used by nursing teams via phone calls. We can also digitize the ones you currently use in your hospital.
How are the forms sent to patients?
Forms are sent directly to patients via SMS, RCS, WhatsApp, or email, according to their preference. We recommend using SMS or WhatsApp as these channels have a 70% open rate.
Do patients need a special app to receive and complete the forms?
No, patients can receive and complete the forms directly from their mobile phone or computer without downloading any application. The survey will open in their device's browser via a link.
How does the automatic triage work?
We use programmed triage algorithms to identify clinically relevant cases, facilitating the medical team's work to quickly prioritize patients' needs.
What happens if a patient does not complete the form?
utomatic reminders can be set up to ensure patients complete the forms. Additionally, the clinical team can follow up with non-responding patients to resend the message.
How are urgent cases managed?
Urgent cases generate automatic alerts so that the clinical team can address them immediately, while other cases are managed efficiently on the platform.
Is patient information secure?
Yes, the security and privacy of patient data are our top priorities. We use encryption and comply with all GRDP data protection regulations. Furthermmore RateNow is certified with ISO9001 and 27001.
Can this service be integrated with the hospital's existing systems?
Yes, our platform can be integrated with electronic medical records systems and other management systems used by the hospital.
Numbers that speak for themselves
50000
Daily feedbacks
3000
Active surveys
1000
Organizations
95
NPS ®
In partnership with
Bank-level data encryption, TIER V servers and international certifications for the highest security standards
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Insights on how other organizations have solved your problem? A tailored survey. A look into our analytics platform. Our best pricing.ⓘ Fill in the contact form
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