IMPROVE EMPLOYEE EXPERIENCE
Create the best work environment to boost employee satisfaction and productivity
How happy is your team today?
RateNow measures the daily satisfaction of your employees, so that you have a constant thermometer of your team's morale and motivation.
Ask them anonymously and dynamically what the company can do to improve their experience, giving an image of closeness to the employee.
Why do you need to create the best work environment?
Happy workers have higher productivity and contribute to cohere the organization. Self-realization at work is a component as essential as salary, and often the secret of a successful organization is a positive work environment, in which workers feel valued and supported.
Maximize the happiness of your workers with the RateNow feedback terminals, measuring their satisfaction daily. Customize digital satisfaction surveys and identify opportunities for improvement instantly. Make the employee feel heard and taken care of, so that coming to work is a pleasure and not just a responsibility.
Cool and friendly satisfaction surveys
Beyond the feedback buttons: gather a detailed and holistic understanding of customer feedback with our customizable, state-of-the-art and optimally designed surveys consisting of up to 10 insight generating questions. Understand the “Why?” behind customer dissatisfaction, measure your Net Promoter Score and contact unhappy customers in order to convert them into loyal promoters.
3-QUESTION EMPLOYEE SATISFACTION SURVEY
Customer satisfaction
Staff evaluation
Net Promoter Score
Profile and preferences
Email and phone numbers
Comments
Real-time analysis and reporting with RateNow Analytics
Measure with the Net Promoter Score
Segment by location and service, and rank by rating
Compare to our industry benchmark
Understand why your customers are dissatisfied
Evaluate your staff to promote excellent service
Contact detractors and turn them into promoters
Share your ratings
Feedback solutions to give voice to all your employees
Standfloor feedback device
Counter feedback device
Wall feedback device
Plug & play: unpack it, plug it and start
collecting feedback straightaway.
collecting feedback straightaway.
Always online: 4G connection included,
24/7 remote monitoring.
24/7 remote monitoring.
Automatic on and off: no staff intervention
required to turn it on and off.
required to turn it on and off.
Advanced anti-spam filters: protection
against misuse for children who play.
against misuse for children who play.
Survey by e-mail, sms or QR
Integrate in your app
Embed on your website
"We decided to include RateNow to get real time feedback, right after the experience, about the service and attention we provide in the store. At Miró we have as a differentiating strategy a top-notch, personalized customer service, and RateNow helps us in this mission"
Angel Pujol, Director of Sales and Marketing at Miró
Do you want to boost customer experience and grow your business?
