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The ultimate Workplace Experiences tracking platform

Measure and improve Employee Engagement with RateNow's comprehensive solutions:
Work Climate Survey
Pulse Survey
Onboarding and Exit Surveys
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Join +1000 best in class organizations like yours

Build your employee engagement program in 3 easy steps:

1

Design Surveys tailored to the employee lifecycle

2

Receive feedback from Multiple Channels

3

Advanced Analytics with real-time insights and engagement metrics

Surveys

Select our proven industry templates or create custom surveys

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Work climate

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Pulse

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Onboarding

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Exit

Work climate surveys measure the satisfaction and commitment of healthcare staff through digitally distributed forms. Choose from validated surveys or customize your own: 

- Onboarding Survey
- Pulse Survey
- Exit Survey
- Climate Surveys

What are Employee Engagement Surveys for?

Gain deep insights for immediate action
Reduce manual work with preconfigured reports
Use Employee-NPS for external benchmarking
Ensure robust study with segmented data (professional category, seniority) and single-response surveys with guaranteed anonimity
Pulse surveys are short, frequent surveys designed to capture employees' perspectives on their workplace experiences. These surveys provide timely insights into employee satisfaction, engagement, and well-being. 

What are Pulse Surveys for?

Frequent feedback allows for timely adjustments and improvements.
Increased employee engagement by giving employees a regular voice.
Better decision-making with continuous, up-to-date insights into employee morale and satisfaction.
Onboarding surveys capture new hires' first impressions, training effectiveness, support, and integration into the company culture.

Benefits:

Improve onboarding processes
Enhance new hire experience
Reduce turnover
Boost productivity
Exit surveys understand reasons for departure, job satisfaction, work environment, and management feedback.

Benefits:
Understand turnover
Improve retention
Enhance work environment
Strengthen employer branding

Channels

Streamline survey distribution across multiple channels

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Online Channels

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Feedback Kiosks

Ask seamlessly to your customers via:

SMS/ Whatsapp/RCS
Email
QR
Web/App

Integrate seamlessly with your CRM


Track and optimize response rates


Resend surveys effortlessly as needed


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Choose from different solutions:

Touschscreen devices
Button devices

Key Features:

Suitable for high volumes of user traffic
Feedback from anonymous users
Capture immediate, real-time feedback
Identify and address user journey blind spots

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Tools

Access advanced analytics & case management

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Data Analytics

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Alerts

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Detractors Management

The RateNow Analytics Platform generates real-time reports with segmentations, rankings, and service comparisons:

Real-time user satisfaction analysis
Standard quality indicators (NPS, CSAT, CES...)
AI-powered Text analytics
Ranking and segmentation
Sector benchmarking for performance comparison

Why choose RateNow?

Personalized dashboards tailored to your needs
No additional configuration costs
Unlimited licenses with role-based visibility and funtions

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The RateNow Alerts System enables instant notifications based on numerical responses, multiple-choice answers, and specific keywords in free-text comments, delivered directly to your employees via email or SMS in real time. 

Why choose RateNow?

Tailored alert configurations
Immediate response to critical feedback
Flexible delivery options (email or SMS) based on organizational roles and situations

Close the loop by responding to user feedback efficiently. 


What is Case Management for?

Group users based on specific conditions (e.g., detractors and promoters)
Automate responses for efficiency
Directly contact users 

Why choose RateNow?
Streamlined user feedback management
Automated and personalized response options
Integrated communication for immediate follow-up

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Employee satisfaction surveys: Integrate and automate the job pulse
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Go to blogRead all case studies

Numbers that speak for themselves

50000

Daily feedbacks

3000

Active surveys

1000

Organizations

95

NPS ®

In partnership with

Bank-level data encryption, TIER V servers and international certifications for the highest security standards

You probably have a ton of questions

Tell us about your project and you will get:
Insights on how other organizations have solved your problem?
A tailored survey.
A look into our analytics platform.
Our best pricing.

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Leave your contact, call us or write to us directly at:
Sales support: +44 7488 864121 / sales@ratenow.cx
Customer service: +44 7488 864121 / support@ratenow.cx
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