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Cool and friendly satisfaction surveys

Beyond the feedback buttons: gather a detailed and holistic understanding of customer feedback with our customizable, state-of-the-art and optimally designed surveys consisting of up to 10 insight generating questions. Understand the “Why?” behind customer dissatisfaction, measure your Net Promoter Score and contact unhappy customers in order to convert them into loyal promoters.
MEDICAL CONSULTATIONS SURVEY
ADMISSIONS SERVICE SURVEY
CAFETERIA SURVEY

Customer satisfaction

Staff evaluation

Net Promoter Score

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Profile and preferences

Email and phone numbers

Comments

Analysis in real time

Measure with the Net Promoter Score

Segment by location and service, and rank by rating

Compare to our industry benchmark

Understand why your customers are dissatisfied

Evaluate your staff to promote excellent service

Contact detractors and turn them into promoters

Share your ratings

EXPLORE RATENOW ANALYTICS
"We decided to use RateNow because it provides us with real-time data and in this way we have a perceived quality control at all times. For us it is very important to know what patients think, since it allows us to have a global vision and extrapolate data."

Marta Soler, Quality Coordinator at Ramón y Cajal Hospital

"RateNow makes us continuously improve our clinics as we set common quality goals for the whole group."

Xavier Romea, BQDC Group Manager

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