
Satisfaction Surveys, NPS, and Feedback to Optimize Customer Experience
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Measure your customers' satisfaction in 3 steps:
1
2
3
Surveys
Track, understand, and improve with satisfaction surveys
Service Satisfaction
Passenger Satisfaction
E-Commerce Surveys
Public Services Surveys
Channels
Collect feedback at every touchpoint
Branded SMS Surveys (RCS)
WhatsApp Surveys
Email Surveys
In-Web and In-App Surveys
QR Code Surveys
Phone Surveys
Feedback Terminal
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They are especially useful for seniors, vulnerable publics, or services where human interaction is key.
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Tools
Track quality and analyze data for continuous improvement
Data Analytics
Alerts
Detractors Management
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Our case studies:
Related articles:
Customer Experience
Customer Experience
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Numbers that speak for themselves
119920
Daily feedbacks
5760
Active surveys
980
Organizations
95
NPS ®
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