Feedback Kiosks

Customer Survey Machine to track and improve experience in real time

check Tablet or button customer survey machines.
check Collect instant feedback from your customers on-site.
check Detect issues and optimize the experience in real time.
check Analyze metrics and take action to retain your customers.
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Collect real-time feedback with on-site Customer Survey Machines:

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1

Ask: Surveys at physical locations (Touchscreen or Buttons).

2

Listen: Collect opinions quickly and easily.

3

Improve: Gain insights and make strategic decisions.
smiley tablet

Channel: Smiley Touch

Smiley Terminal Tablet

Smiley Terminal Tablet Touchscreen allow you to collect detailed feedback through interactive smiley surveys.

Their digital interface facilitates the customization of questions and answers, offering an in-depth analysis of the user experience.

Ideal for measuring satisfaction in:
check Stores
check Offices
check Hospitals
check Events
smiley tablet

Benefits: Smiley Touch

Tablet: In-Situ Surveys and Qualitative Feedback

check Customize surveys.
check Collect detailed insights.
check Easy to use for any type of audience.
check Analyze metrics such as NPS, CSAT, and CES.
Smiley Terminal Tablet
Smiley Terminal Tablet
Smiley Terminal Tablet Features

Features: Smiley Touch

Customization, Connectivity, and Analytics

check Configure multiple questions and comments.
check WiFi/4G connectivity.
check Customize the interface with your branding.
check Generate detailed reports with key statistics.
check Spam protection based on AI and timing.
check Formats: Standalone, Wall-Mounted & Desktop.
Smiley Terminal Tablet Features

Channel: Smiley Terminal

Smiley Feedback Buttons

Smiley Feedback Buttons are physical devices designed to collect quick and simple feedback.

They operate with a system of push buttons (like satisfaction faces) to measure the user experience in real time.

The ideal solution for:
check Airports
check Stations
check Stores
check High-traffic areas
Smiley feedback buttons
Smiley feedback buttons
Smiley Feedback Terminal

Benefits: Smiley Terminal

Buttons: Simplicity and High Response

check High response rate with just one touch.
check Perfect for capturing opinions in high-traffic areas.
check No distractions, making it ideal for transit zones.
check Easy installation and works without constant connectivity.
Smiley Feedback Terminal

Features: Smiley Terminal

Connectivity, Autonomy, and Versatility

check Always connected to the mobile data network (No WiFi needed).
check No external power supply required.
check Up to 3 years of autonomy without recharge.
check Adapts to any strategic location.
check Formats: Standalone, Wall-Mounted & Desktop.
Features of Smiley Feedback Terminal
Features of Smiley Feedback Terminal

Frequently Asked Questions (FAQ)

Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.

Is RateNow a reseller?downup

No, RateNow is the owner and distributor of its technology. We manufacture and manage our products in Europe.

Do you offer rental or purchase of the devices?downup

RateNow is an all-inclusive turnkey service. The monthly fee includes the rental of the devices, setup, data management, and operational guarantee for you to focus only on improving your business.

What is the minimum contract?downup

The minimum contract is 1 year.

What are the prices and discounts?downup

Contact our team and tell us about your project. We cater to clients from a single terminal to large corporations. Our direct sales business model ensures you the best prices on the market.

What warranty do you offer?downup

Our team continuously monitors the operability of the equipment, guarantees its proper functioning, and offers replacement in case of failure.

Related Articles:

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Smiley Terminal Tablet: Customer survey machine detailed and customizable on-site feedback
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The 'moment of truth'
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Go to blogRead all case studies

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Numbers that speak for themselves

119920

Daily feedbacks

5760

Active surveys

980

Organizations

95

NPS ®

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Tell us about your project and get:

check Best practices applied to your industry
check Surveys tailored to your needs
check Demo of our analytics platform
check A customized quotation

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Leave your contact, call us or write to us directly at:
Sales support: +44 7488 864121 / sales@ratenow.cx
Customer service: +44 7488 864121 / support@ratenow.cx
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