Smiley Feedback Buttons

Smiley Feedback Buttons

check One-second surveys using smiley faces.
check Ideal for high-traffic environments.
check Up to 3 years of battery life, no power supply required.
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How to implement Smiley Feedback Buttons:

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1

Identify: Define the exact touchpoint in the journey you want to measure.

2

Listen: The user responds with a single tap.

3

Analyze: View results in real time and optimize the experience.
Smiley Feedback Buttons

Why Buttons?

Smiley Feedback Buttons: One question

Smiley Feedback Buttons or Feedback Machine Buttons are designed for high-traffic environments, where users only have a few seconds to respond.

With a single tap on the smiley face buttons, real-time feedback is collected in an intuitive and anonymous way. They can also include a QR code to extend the response with a more detailed survey and gather qualitative feedback without disrupting the flow of people.

They are especially designed for environments where a power connection is not possible, as they run on long-life batteries, making installation easy at any strategic location.
Smiley Feedback Buttons

Benefits

Advantages of Smiley Feedback Buttons

check Average participation rate of 5–15 %
check Perfect for high-traffic environments
check No distractions: ideal for transit areas
check Easy installation and immediate use
check Standalone operation without WiFi dependency
check No external power supply required
Surveys with Smiley Feedback Buttons
Surveys with Smiley Feedback Buttons
Smiley Feedback Buttons in Retail Stores

Use cases

Where to use Smiley Feedback Buttons?

Feedback is collected naturally, without interrupting the user flow. The ideal solution for:

check Airports, stations, and transportation
check Restrooms and common areas
check Stores and retail
check Meeting rooms
check High-traffic spaces
Smiley Feedback Buttons in Retail Stores

Specifications

Features of Smiley Feedback Buttons

check Always connected to the mobile data network (no WiFi required)
check Anti-spam filter and response time control
check Battery life of up to 3 years, with alerts also enabled
check No power supply required
check Multiple configurable alerts per device
check 24/7 device functionality monitoring dashboard
check Qualitative feedback option via QR code
Features of the Smiley Feedback Buttons
Features of the Smiley Feedback Buttons
Formats of the Smiley Feedback Buttons

Models

Smiley Feedback Buttons Formats

check Smiley Button Terminal – Floor Stand
check Smiley Button Terminal – Countertop
check Smiley Button Terminal – Wall Mounted
Formats of the Smiley Feedback Buttons

Analysis

Platform: RateNow Analytics

check Real-time satisfaction trends
check Comparisons across spaces, devices, or time periods
check Combined analysis with qualitative feedback via QR
check Visual dashboards and automated reports
Platform: RateNow Analytics
Platform: RateNow Analytics

Notifications

Real-time automated alerts

check Real-time alerts for spikes in dissatisfaction
check Direct notifications via email or SMS
check Fast identification of issues in critical areas

Frequently Asked Questions (FAQ)

Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.

Is RateNow a reseller?downup

No. RateNow owns its own technology. We manufacture and manage our products worldwide.

Do you offer rental or purchase of the devices?downup

RateNow operates as a fully managed, turnkey service. The monthly fee includes: * Device rental * Setup and configuration * Data analysis and management platform * Support and maintenance * Guaranteed operation You can focus entirely on improving your customer experience.

What is the minimum contract?downup

The minimum contract is 12 months, the time required to collect representative data and drive real improvements based on feedback.

What are the prices and discounts?downup

Pricing is tailored to each project, from a single terminal to large corporations. Our direct sales model ensures competitive pricing. Contact our team — you’ll be pleasantly surprised.

What warranty do you offer?downup

Our team monitors device performance in real time to ensure proper operation. In case of any issue, we manage the replacement of the equipment so the service is not interrupted.

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Numbers that speak for themselves

119920

Daily feedbacks

5760

Active surveys

980

Organizations

95

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Tell us about your project and get:

check Best practices applied to your industry
check Surveys tailored to your needs
check Demo of our analytics platform
check A customized quotation

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