Patient Experience / Guide

The Importance of Patient Experience

Patient experience has become a strategic imperative in today's healthcare, moving from an approach focused exclusively on technical quality to a comprehensive vision that includes all patient interac...
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Patient Experience / Guide

How to Improve Patient Experience?

Improving patient experience is a key strategic objective for healthcare organisations, as it directly impacts on care quality, efficiency and clinical outcomes. The evidence shows that factors such a...

Patient Experience / Guide

How to measure Patient Satisfaction?

Measuring patient satisfaction is key to continuously improving healthcare quality. With RateNow, data is collected and analysed in real time from a single platform, enabling all levels (strategic, ta...

Patient Experience / Event

RateNow: official partner of the ICHOM Conference Barcelona 2023. Get your discount.

Everything you need to know about the ICHOM Conference Barcelona 2023 and the exclusive discount of the official partner RateNow.

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Patient Experience / Case

RateNow Technology Serves Patient Experience with AOR San Carlo Project in Potenza

The AOR San Carlo in Potenza presented a Customer Satisfaction project, implemented by RateNow, to evaluate the patient experience. The project was widely covered by the media and supported by the Gen...

Patient Experience / News

10 reference hospitals in Spain innovate in Patient Experience with RateNow in times of crisis

At times like the present, it is important to continue betting on the lines of work that will define the future of the health sector, such as to create the Patient Experience. At Rate Now, we are awar...

Patient Experience / News

More than 3,000 patients have communicated with their families thanks to the RateNow Conecta solidarity campaign

Last April, RateNow made its tablets available to hospitals and nursing homes so that they could be used by isolated patients to communicate with their families through videocalls. There are already m...

Patient Experience / News

Ratenow connects patients with their families during the pandemic

RateNow makes video calling devices available to hospitals and nursing homes so that isolated Covid patients can easily communicate with their families during this emergency.

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