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Patient Experience / Guide
What are PROMs? The Definitive Guide on Patient Reported Outcome Measures
PROMs (Patient Reported Outcome Measures) are standardised and validated questionnaires that collect directly from the patient their perception of the outcomes of their disease and the treatment recei...
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Patient Experience / Case
La Conselleria de Sanitat Valenciana drives continuous measurement of the patient experience
La Conselleria de Sanitat Valenciana (The Valencian Ministry of Health), together with RateNow, has implemented an innovative automated system to measure the Patient Experience (PX) across hospitals a...
Patient Experience / Case
Improving the Patient Experience with RateNow: The Case of the Institut Arnault Tzanck
Facing challenges in systematically collecting and analyzing patient feedback, the Institut Arnault Tzanck implemented an advanced patient experience (PX) solution with RateNow. Through personalized S...
Patient Experience / Guide
Patient Experience Definition
A summary of the recent literature about the patient experience definition.
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Patient Experience / Guide
The importance of patient experience
We explain the growing importance of the patient experience in the healthcare context, and how it can improve the results of your treatments and the financial results of healthcare organizations.
Patient Experience / Guide
How to measure Patient Satisfaction?
In this article we explore all you need to know to start measuring patient satisfaction: the processes to follow, what to measure, and the channels for survey distribution.
Patient Experience / Event
RateNow: official partner of the ICHOM Conference Barcelona 2023. Get your discount.
Everything you need to know about the ICHOM Conference Barcelona 2023 and the exclusive discount of the official partner RateNow.
Patient Experience / Case
RateNow Technology Serves Patient Experience with AOR San Carlo Project in Potenza
The AOR San Carlo in Potenza presented a Customer Satisfaction project, implemented by RateNow, to evaluate the patient experience. The project was widely covered by the media and supported by the Gen...
