RateNow / Guide

Email surveys: how to leverage this channel to listen to your customers

Email is a privileged channel to capture the voice of the customer in a direct, non‑intrusive, and highly customizable way. In this article, you’ll discover how email surveys work, their main benefits...
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RateNow / Guide

Transform Your Digital Communication: Make the Leap from SMS to RCS

SMS fraud has created distrust among users, reducing the effectiveness of your key communications. With RCS (Rich Communication Services), your messages arrive verified, with your logo and identity, o...

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